Virtual Customer Care Specialist

Perfect Solutions | U.S. Only | 8 months ago

HourlyHourlyBeginner (0-23 months)Beginner (0-23 months)Long-termLong-termUnder 30 hrs/wkUnder 30 hrs/wk

This is a virtual opportunity for you to join our organization as an independent contractor working with one of our Fortune 500 clients. CSR's handle inbound calls only.

The ideal candidate must have:

Previous customer service or call center experience.
Ability to work independently.
Previous Microsoft Office experience with Outlook and Word.
Ability to multi-task and work efficiently in a fast-paced environment.
Ability to provide excellent customer service skills.
Effective communicator.
High School Diploma or GED required Bachelor's preferred.
Bilingual a plus.

System Requirements:

Home computer with internet access.
Computer headset for taking calls.
Home phone with no special features such as voicemail, call forwarding or call waiting.