Technical Writer

CloudBees | U.S. Only | 6 months ago

UnknownUnknownIntermediate (2-5 years)Intermediate (2-5 years)Long-termLong-termUnknownUnknown

CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deploy the right capabilities at the right time.

Over 3,500 of the world’s best known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment and to balance corporate governance and control with developer flexibility and freedom.

CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of “continuous everything” and putting them on the fastest path from great idea, to great software, to great business value.

WHAT YOU’LL DO

Develop, validate, deliver, and maintain highly-technical, enterprise-level product documentation
Participate as an active member of an agile development team
Work collaboratively across product and customer success teams to coordinate deliverables and dependencies
Collaborate with the design team to write and maintain UI text as part of the user experience
WHAT THE ROLE REQUIRES

Excellent written and spoken English language skills
Excellent problem solving, organization, and communication skills
2-3+ years technical writing experience
Willingness to learn source code management, preferably Git
Willingness to learn bug tracking systems, preferably Jira
Willingness to learn markup syntax such as AsciiDoc, Markdown, or reStructuredText
Willingness to work in an Agile development environment
Willingness to learn writing skills for enterprise-level content
Experience performing peer copy editing is a plus
Experience with continuous integration/delivery/deployment technologies and processes is a plus
Experience with cloud hosting (AWS, Azure, Google Cloud, etc.) and virtualization technologies (Docker, Kubernetes, etc.) is a plus